METAL MINGLE - WHOLESALE TERMS AND CONDITIONS
Terms & Conditions
PRICING AND MINIMUMS
Minimum opening order is $200 (with at least 8 pieces) OR $150 if adding the personalized jewelry add-on. Minimum reorder is $100 dollars. There is no per piece minimum. Accounts that have not made a purchase within 18 months of last order are subject to the $200 minimum order. Any items shipped directly to the customer (drop shipping) will incur a 35% (of wholesale price) drop shipping fee plus shipping. MSRP: Suggested retail is wholesale price X 2.2.
Payment for first time orders can be paid by Visa, Master Card, Discover, American Express, or check. Credit cards will be processed either upfront or at the
time of shipment (depending on retailer's selected option during ordering). A valid credit card number must be on file at least two weeks prior to the estimated shipment date in order for the order to be processed. All checks must clear before shipment. Net 30 terms will only be offered upon approval, to customers who have submitted satisfactory credit references. Net 30 terms will not be offered to first-time customers, but may be requested for second and subsequent orders.
Late payments are subject to 18% annual finance charges. Interest will begin accruing one day after the due date on the invoice. Unpaid invoices will be submitted to a collection agency after 90 days. The amount due will include all legal and agency fees.
Orders typically take no more than 3-4 weeks to ship. Lead times may increase or decrease depending on seasons and sales flow, but an exact lead time will be confirmed and agreed upon on all orders.
Any canceled order is subject to a 50% cancellation fee to be paid within fifteen days of cancellation. Shipment dates that have been pushed back by the buyer 60 days or more from the original estimated shipment date will be treated as cancelled orders and be subject to the 50% cancellation fee. Unpaid fees will be submitted to a collection agency after 90 days. The amount due will include all legal and agency fees.
All domestic orders ship via USPS Priority unless prior arrangements have been made. Shipping is charged via a flat $10 fee on orders under $350. Orders of $350 or more receive free shipping. All items ship from Brooklyn. NY. International shipping costs will be determined on a case by case basis.
RETURNS AND EXCHANGES
Returns may be made on damaged merchandise within fourteen days of the arrival of the order. Return requests must be submitted in writing. Exchanges may be made on merchandise that is in excellent condition after 6 months (and within one year) of purchase. Exchanges will be subject to a 10% restocking fee and applied to the balance of the next orders. Exchanged merchandise may total no more than 50% of the next order.
Repairs will be made on products that suffer from manufacturers defects within one year of purchase free of charge. Repairs due to customer wear or damage will be charged a $15 repair fee plus shipping. This includes refinishing of jewelry. Each wholesale order is accompanied with thorough care and display recommendations to ensure products longevity.
Buyer agrees to keep all wholesale pricing, terms and conditions confidential. Wholesale pricing, terms and conditions should not be published or discussed
with other parties by the buyer under any circumstance.
We reserve the right to terminate any wholesale account at any time at our discretion.